The difference between supportability and patching


This came up at the MVP Summit and we, the MVPs, wanted to re-iterate the difference between supportability and patching commitments from Microsoft.

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I’m at the annual MVP Summit this week, and everything we hear and see is pretty much NDA (except for pictures of Flat Tony). However, we just had a really interesting discussion that I think is safe to abstract here.

A couple years ago I wrote a post about what it means to be supported or unsupported. What I wrote then still stands: when Microsoft says something is unsupported, there can be multiple reasons for that label, and you do whatever-it-is at your own risk.

Microsoft’s support policy for Exchange 2013 can be summed up as “N-1”: when they release a new cumulative update (CU) or service pack, that version and the previous version are considered to be supported. So, in the fullness of time, when we get Exchange 2013 CU7, then CU6 and CU7 will be the officially supported versions.

It’s very clear that there’s a lot…

View original post 168 more words

About Jason Sherry

I am a ~30 year Exchange consultant and expert. I currently work for Commvault as a Solutions Specialist for Microsoft Infrastructure For more info see my resume at: http://resume.jasonsherry.org
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