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What’s the big deal about migrating to Exchange 2007?
A while ago I was asked to summarize why migrating to Exchange 2007 is different. So here is what I came up with, targeted at a CxO type.
Similar to the migration from Exchange 5.5 to Exchange 2000 the migration to Exchange 2007 is a paradigm shift in many ways. Exchange 2007 is both a rewrite of some Exchange 2003 code and new code for the many new features and changes. Most of Exchange 2007 was written using .NET and then compiled for Windows x64 for the first time, both of which required significant code changes. In addition, some APIs and other features were dropped from Exchange 2007 and other APIs and features were “deemphasized.” All of these changes may cause issues with any applications that currently interface with Exchange 2003. This possible impact to applications should be the biggest area of concern for organizations that have multiple in house or 3rd party developed applications.
Exchange 2007 also differs completely from previous version of Exchange on how messages are routed, clustering and high availability options, scalability, disaster recovery, resource scheduling, and general server placement due to the new server roles in Exchange 2007. Besides the changes to existing functionality, E2k7 includes many new features like unified messaging, Exchange Management Shell (command line), calendar concierge service, transport rules, managed folders, and others. Microsoft has also improved upon OWA, mobile device access and management, database architecture, management tools, and others. Finally, some features have been dropped from E2k7 like support for other mail systems (Exchange 5.5 and GroupWise), protocols (x.400, NNTP, NetBIOS, Named pikes, SPX, etc), and development interfaces (ExIFS, CDOEXM, Exchange web forms, Exchange SDK workflow, WMI, etc).
So migrating to Exchange 2007 should not be taken lightly and should include extensive testing and planning. All existing documentation and processes for installing, troubleshooting, monitoring, and daily operational procedures will need to be rewritten.
For more information see:
What’s New and Cool in Exchange 2007
Still HATE united
After 11 YEARS! Izzy.org has been upgraded to SharePoint 2007
Izzy.org was first brought on-line in late 1996. The domain was registered on 11/16/1996. The initial background graphic was saved on 9/5/1996, so I started on the page sometime before then. At some point a counter was added; it was at 53,726 right before the upgrade. I took this number and added to the number of hits info.izzy.org has gotten and set the counter on info.izzy.org to 57,497 on 9/26/2007.
You view the old izzy.org page at http://www.izzy.org/olddefault.htm. I am using a forwarding page to redirect people that just type http://izzy.org so old links to izzy.org still work. Please update your browser and links to point to http://info.izzy.org instead of http://izzy.org or http://www.izzy.org now.
Letter to United – Still trying to get a refund from Dec 2006
This letter was sent to United on 8/13.
See early BLOG post for more info:
Why I Hate United – Part 2
Why I Hate United
I have been trying to get a credit on ticket #s 0161562673648 and 0161562673647 since December. My mother and my niece were scheduled to fly into Denver from Greensboro, NC on 12/20/06 via Chicago. The Denver airport was shut down that day and for several days more due to weather. My mom and niece were left in Chicago for two days while I tried to get a hold of United, as I’m sure you are aware all phone lines were busy during this period. When I finally got a hold of United, on the 22nd, they said the earliest they could get my family in would be 12/27/07, the day after they needed to be back in Greensboro. Since this date wouldn’t work they said they could book them on a flight back to Greensboro later that day. Since this was our only option I had them flow back to Greensboro. I was told to call the refunds department to get a credit for their flights.
Since then I have called the refunds department countless time and normally get a busy single or get disconnected. I was finally able to get though in March and was told that since they used the GSO – ORD leg I couldn’t get a credit back for that part of the ticket. I told the agent I didn’t buy my family a ticket to Chicago, I bought them a ticket to Denver. Because they were left in Chicago for two days and my elderly mother doesn’t have a cell phone I had to spend $300 having a limo\town car company track them down in the airport and then another $200 on a hotel for them. So it cost me an addition $500 to have my family standard in Chicago for two days.
I FULLY expect a FULL refund for both the fares for Ellen Ward (0161562673647) and Autumn Ward (0161562673648), $299.70 each or $599.40 total.
The agent back in March said she would transfer the issue to the “correspondence team” and they would contact me in 3-4 weeks. I never heard anything back.
I realized today that I still haven’t received a credit or heard back from the correspondence team. Therefore, I called the refund department again. This person said the issues was transferred to the correspondence team and said they could transfer it again. They then proceeded to argue with me that I am only eligible for a refund for the ORD – DEN leg of the trip. I of course relayed the same info I stated above to this person. He said he would re-transfer it again.
I have now spent many hours trying to get this credit back and know for a fact that United as the WORST CUSTOMER SERVICE OF ANY AIRLINE! I have flow over 600K miles on Delta, 240K on Continental, 68K on Frontier, and many others airlines. If United does not refund this money I will not only refuse to fly United again I will make sure I relay to everyone in my field, where I work with multiple Fortune 100 companies, about how poor of an airline United in. I have already had my company removed United from our preferred airlines list and we now even allow up to $200 fare difference on other airlines due to the poor service myself and others have had with United.
Thank you for your time and I expect to be contacted,
Jason Sherry
Why I hate United Part 2
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Don’t buy a Sirius S50 (Portable music player)
- Usability is TERRIBLE
- Totally non-intuitive
- Can’t do some things that you should be able to
- Losses antenna signal and have to re-dock if it gets a good bump
- Can’t delete songs you don’t like from "My Stations", feature that lets you save hours of on station so you can listen to it off-line
- Software required to copy your MP3s to the device doesn’t let you group, filter, rate, or easily manage the content to copy to the device
- Can’t add "My Songs", songs recorded from the satellite, to play lists
- Auto cuts off when you pause the device, even though that feature says it’s disabled in device config
- Navigation controls on the device also suck
- VERY BAD FM out, until you remove the "FM Antenna out plug, undocumented feature"
- About impossible to stop a scheduled recording once it starts
- If you undock it during a scheduled recording it erases the entire recording
- If the device cuts off or you exit a recorded shows while listen to it your place is lost. So if you have a 4hr show recorded (like Howard Stern) you have to start at the beginning and hold down the fast forward button (which goes by 5 secs at a time) until you get to where you left off!
I’ve called Sirius and was referred to their eCommerce #, 800-422-7142, but I needed my order # which is back in CO. But I am able to return the device and get a refund for it an the service I haven’t used yet.
Update: 1/8/07: Called Sirius to get a refund on the S50. They gave me an RMA # and I should get a refund for the device, service, and activation fee.
Jason (Izzy) Sherry's Blog 